. >> we know in realtime what's happening on the system. where you can add more compression, bring more gas through our storage fields and people in the field around the northern part of the state. who are on site, at our critical locations making sure everything functions the way we need it to. >> the rise in gas comes at a cost. they could go up with consumption. amy hollyfield has that story. >> reporter: to cover the story of black ice%yu patch. watch. our van loses traction for just a moment. ach put out an alert in both directions have you to watch where you step, too this, slick spot was in pleasant hill. people are bundled up, shivering and shaking their heads. >> length of time was unbelievable. i was born and raised here. >> at gas auto care, car wash is closed this morning. usually it's open at k a.m >> pipes are frozen. those guys are sitting at home. >> they're seeing a dip in customers needing maintenance on cars. >> from when it's freezing people don't want to get out of the houchls fwheer a retirement community here. retiree